What Murphy Homeowners Say About Vance Gate Repair Murphy
Reviews tell you what a company does when things go sideways, not just when the job is easy. Since 2014, Adrian Vance and his technicians have repaired and installed more than 22,000 gates in Murphy and the surrounding area. Every one of those jobs came with a written price before work started and a photo log before the tech left. That consistency is why our customers keep our number in their phone and pass it to neighbors on the Nextdoor app.
We don’t ask for reviews. We earn them with a written price under Haven Standard Clause 1, documented evidence on every visit under Clause 4, and the 365-Day Done Right Promise backing every completed repair. Here’s what Murphy homeowners actually say.
Recent Reviews
Our swing gate stopped closing at 9 p.m. on a Thursday. I called expecting a voicemail. A real person answered, took down the address, and a technician named Chris was here in under two hours. The problem was a photo-eye misaligned by about two inches. He reset it, showed me the beam alignment with his meter, and photographed the final position. Gate closes perfectly now.
Matt D. - Maxwell Creek, Murphy
The gate would open halfway, stutter, and reverse. Adrian’s tech found the limit switch set 12 degrees past travel, so the motor thought it had already reached the end of its run. He reset it, welded a crack in the arm bracket while he was here, and handed me a written record of every adjustment and the part number installed. The price he quoted on the phone is the price I paid.
Maria R. - Rolling Ridge, Murphy
I got three estimates to replace a failed gate motor. Vance wasn’t the cheapest and wasn’t the most expensive, but they were the only ones who wrote the flat price on paper before starting. They installed a LiftMaster operator in one morning, programmed both remotes and the keypad, and left me a photo log of the wiring connections. That documentation habit is something you don’t see from most residential gate companies.
Adam D. - Skyline, Murphy
My wrought iron gate had rusted through near the bottom hinge, and the gate was dragging on the driveway. I assumed I needed a whole new gate. The technician cut out the rusted section, welded in new steel, ground it smooth, and repainted it to match. He showed me the weld before and after painting. A year later it’s still solid. That’s the 365-Day Promise at work, though I haven’t had to use it.
Brianna G. - Murphy
Every other company I called wanted to sell me a new gate operator. Vance sent a tech who opened the control box, found two chewed wires from a field mouse, spliced them properly, and sealed the conduit entry so it wouldn’t happen again. The repair took 40 minutes. He also showed me how to check the battery in the keypad before he left. That’s the kind of honesty that keeps me calling.
Matt D. - Maxwell Creek, Murphy
Our sliding gate jumped the track when a landscaping crew backed into the rail. The chain was loose, the wheels were out of alignment, and we couldn’t move the gate at all. Vance dispatched a tech the same afternoon. He straightened the track, reset the wheels, tensioned the chain to factory spec, and tested the safety reverse three times before he called it done. The photo record showed exactly what he found and what he fixed.
Maria R. - Rolling Ridge, Murphy
Why Customers Trust Us
The reviews above aren’t about charm. They’re about a process that doesn’t change from job to job. Every customer gets a written price before any work begins, because a gate repair invoice should never be a surprise at the end. Every customer gets a photographed record of what was found, what was adjusted, and what was installed, because evidence matters more than reassurances. Every repair is covered by the 365-Day Done Right Promise. If the repair is not right within one full year, Vance makes it right at no additional charge. No argument, no fee, no expiration date inside that window.
We service all nine major gate-automation brands, including LiftMaster, FAAC, BFT, Linear, Viking, Ghost Controls, DoorKing, Elite, and Mighty Mule. We repair first and recommend replacement only when the repair genuinely cannot hold. And a live person answers our phone 24 hours a day, every day. If your gate is stuck open, stuck shut, or making a sound it shouldn’t make, call (469) 613-2832. We’ll send a background-checked, uniformed technician with a written price and a camera.
Written by Adrian Vance, Owner at Vance Gate Repair Murphy, serving Murphy since 2014.